About Offish
What is Offish?
Offish makes travel essentials that help you travel more organised, protect your suitcase and spot your luggage faster.
Our luggage covers bring original, art-inspired designs to your suitcase while helping protect it from dust, dirt and light scratches. Our compression packing cubes help keep your belongings organised and make packing easier.
With new collections inspired by different artists and destinations, we bring something fresh to every journey.
Spot it. Grab it. Go.
Why use a luggage cover?
A luggage cover makes your suitcase easier to recognise at baggage claim, adds personality to a suitcase you already own and helps keep it cleaner while travelling.
Offish covers also provide a layer of protection against dust, dirt and light scratches.
Same suitcase. Easier to spot. Much more you.
Can I create a custom design with Offish?
Yes. If you have your own design idea, artwork, name, nickname, logo or other detail you’d like to use, send it through and we can review it with you.
We’ll check what will work best for the product and print area, and let you know if any adjustments are needed before you order.
For logos or artwork, you’ll need to have permission to use them.
Luggage Covers
What is an Offish luggage cover?
It's a stretchy fabric cover that fits over your existing suitcase. Think of it as an outfit for your luggage that makes it easier to recognise while helping keep the suitcase underneath clean.
How do I choose the right size?
Offish luggage covers are available in four sizes. Check the size guide on the product page and compare the measurements with your suitcase before ordering.
Can I still use my suitcase handles and wheels?
Yes. The cover has zippered openings on both sides, so you can easily access your suitcase handles. The telescopic handle and wheels remain accessible too.
How does the cover stay in place?
The stretchy polyester fabric fits snugly around your suitcase. A bottom zipper and fastening system help keep the cover securely in place, while the openings allow access to your suitcase handles and wheels.
Does the cover protect my suitcase?
It helps protect your suitcase from dust, dirt and light scratches while travelling. The cover is not designed to provide impact protection or prevent damage caused by baggage handling.
Will it help keep my suitcase clean?
Yes. The cover creates a layer between your suitcase and the dust and dirt it encounters during travel. When your cover needs a refresh, simply remove it and wash it according to the care instructions.
How do I care for my luggage cover?
Hand wash and line dry. Do not bleach, iron or dry clean.
What are the covers made from?
Our luggage covers are made from 100% polyester and are designed to fit comfortably over your suitcase.
Will the colours look exactly like they do online?
We do our best to show every design as accurately as possible. Colours may vary slightly depending on your screen settings and the printing process.
Compression Packing Cubes
What are compression packing cubes?
They're travel organisers that help keep your clothes neatly packed inside your suitcase. Each cube has a second zipper that compresses its contents, helping reduce the space your clothes take up.
What's included in the 4-piece set?
Each set includes four different sizes:
- Small: 20 × 9 × 25 cm (7.9 × 3.5 × 9.8 in)
- Medium: 24 × 10 × 32 cm (9.4 × 3.9 × 12.6 in)
- Large: 27 × 10 × 35 cm (10.6 × 3.9 × 13.8 in)
- Extra Large: 32 × 10 × 40 cm (12.6 × 3.9 × 15.7 in)
How do the compression zippers work?
Pack your clothes into the cube and close the main zipper. Then close the second zipper around the outside to compress the contents. Avoid overpacking so the zippers can close comfortably.
Can I buy the luggage cover and packing cubes together?
Yes! Our travel bundles combine a luggage cover with a matching 4-piece compression packing cube set, so you can coordinate your suitcase inside and out.
How do I wash my packing cubes?
Wash by hand or on a gentle cold machine cycle, then air dry. Avoid bleach and high heat.
Orders & Shipping
Where do you ship?
Offish ships internationally to selected destinations where our products are available for purchase through our online store.
If your destination is available at checkout, we currently offer shipping to that location.
We offer free standard shipping on orders placed through our online store, unless otherwise stated at checkout. Available shipping options and estimated delivery times will be shown at checkout for your location.
Depending on your destination, international orders may be subject to local taxes, customs duties or import charges. Where Offish is required to collect applicable taxes at checkout, these will be included in the amount you pay. Other charges may be payable to local authorities or the delivery carrier.
How long will my order take to arrive?
Offish products are made to order, so production time is required before your order is dispatched.
The delivery estimate shown at checkout is intended to reflect the total estimated time from order placement to delivery, including production and shipping where applicable.
Delivery times are estimates only and may vary depending on your location, customs processing, carrier delays, public holidays, peak periods or other circumstances outside our reasonable control.
How can I track my order?
Once your order has been dispatched, we'll email you a shipping confirmation with your tracking number.
You can follow your delivery through the tracking link in your email or visit 17TRACK and enter your tracking number for more detailed updates.
Tracking information may take some time to update, especially when your parcel is moving between countries or delivery carriers.
If you need help finding your parcel, contact us at hello@offishstore.com.
Can I change or cancel my order?
Contact us within 1 hour of purchase at hello@offishstore.com if you need to request a change or cancellation.
Because each product is made to order, we cannot guarantee changes or cancellations once production or fulfilment has started.
What if I entered the wrong shipping address?
Contact us within 1 hour of purchase at hello@offishstore.com with your order number and the correct address.
After this period, we may not be able to update the delivery address if production or fulfilment has already started.
If an order cannot be delivered because the address provided was incorrect or incomplete, additional shipping charges may apply if the parcel needs to be resent.
Returns & Issues
Can I return or exchange my order?
Because Offish products are made to order, we do not normally accept returns or exchanges for change of mind, incorrect size selection, or where the wrong colour, product or design was ordered.
If there is a problem with your order, including a damaged, defective or incorrect item, contact us at hello@offishstore.com and we’ll review the issue.
What if my order arrives damaged, defective or isn't what I ordered?
We're here to help if something isn't right with your order.
Email hello@offishstore.com with your order number, a description of the issue and clear photos, preferably within 7 days of delivery so we can investigate promptly.
We'll review the issue and arrange an appropriate solution, which may include a replacement or refund.
This timeframe does not limit your rights under applicable consumer protection laws.
STILL HAVE A QUESTION?
We're happy to help.
Contact us and we'll get back to you as soon as we can.